Legal
Privacy policy
Last updated .
Frozen Flame Tech Ltd respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and the rights you have under the EU General Data Protection Regulation (GDPR).
1. Who we are
Frozen Flame Tech Ltd is the controller of your personal data. Our address is Strovolou 77, STROVOLOS CENTER, Flat/Office 301, Strovolos, 2018, Nicosia, Cyprus. You can reach us through the contact form.
2. Information we collect
- Information you send us. When you use the contact form, your name, email address, company (optional), the service you are interested in, and your message.
- Your cookie choice. A record of whether you accepted or rejected optional storage.
- Technical information. Our hosting provider may log your IP address, browser type, and the time of your visit to deliver and protect the website.
3. How we use it
- To answer your enquiry and, if you ask, prepare a proposal. Legal basis: your consent and steps before a contract (Article 6(1)(a) and 6(1)(b) GDPR).
- To remember your cookie choice. Legal basis: our legal obligation to respect that choice (Article 6(1)(c) GDPR).
- To keep the website running and secure. Legal basis: our legitimate interest (Article 6(1)(f) GDPR).
We do not sell your data, use it for advertising, or add you to a mailing list.
4. Cookies
We use no advertising or third-party cookies. We store only your cookie choice and, if you allow it, a simple visit counter that stays on your device. Details are in our cookie policy. You can change your choice at any time in .
5. Who we share it with
Only the service providers who help us run this website and our email. Messages from the contact form are delivered to our inbox by FormSubmit. Our providers act on our instructions. We may also disclose data when the law requires it. If a provider is outside the European Economic Area, we use appropriate safeguards such as the European Commission’s standard contractual clauses.
6. How long we keep it
- Enquiries: up to 24 months after our last contact, unless we start working together.
- Client records: as long as the contract and the law require.
- Cookie choice: 12 months.
7. Your rights
You have the right to access, correct, or delete your data, to restrict or object to its use, to data portability, and to withdraw your consent at any time. To use these rights, contact us through the contact form. We will reply within one month.
You also have the right to complain to a data protection authority. In Cyprus, this is the Commissioner for Personal Data Protection.
8. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.